IVR System

IVR is a technology that enavles callers to interact with pre-recorded audio which directs to proceed further. In telecommunications, IVR enables callers to interact with an organizations pre-recorded system by recognizing the speech that is used as a self service application for their enquiries by folloing dialogue.

Benefits for our IVR:

  • Unique mass calling capability
  • Rapid deployment at a lower cost
  • Redundancy with no single point of failure
  • Audio recording and transcription services
  • Detail Reporting for future data analysis
  • Custom built applications